Politique de remboursement

Return & Refund Policy

We want you to feel confident shopping with us. If something is not right, we are here to help.

Returns

We accept returns within 30 days of delivery.

To be eligible for a return, the item must be unused or in its original condition, with the original packaging whenever possible.

Return Shipping

Return shipping is free.

If your return is approved, we will provide instructions to help you complete the return.

Refunds

Once your return is received and inspected, we will process your refund to your original payment method.

Please note that it may take a few business days for your bank or payment provider to complete the refund posting.

Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, or incorrect, please contact us as soon as possible. We will review the issue and work to make it right promptly.

Final Sale Items

At this time, we do not classify any products as final sale.

Contact Us

If you have any questions about a return or refund, please contact us anytime at support@northgaten.com. We are always happy to help.